1. What will I do if I lost/damaged my CARDINAL Plus card?

    - There is a procedure to obtain for new CARDINAL Plus card.

  2. I forgot my CARDINAL Plus card, what should I do?

    - You can proceed at the Security Office for assessment.

  3. I swipe my card in the reader and my identification did not appear on the monitor, what should I do?

    - Unfortunately, your card may be damaged or not working properly. In such cases, please visit the Development Office for Information Technology (DO-IT) to verify the status of your card.

  4. Do I still have to identify myself using my CARDINAL Plus if I park my car inside the campus? What about my passengers?

    - Yes. Students who park their car inside the institute are still required to log in and out, at the CARDINAL Plus Identification kiosk, right after parking and before leaving the institute respectively.
    - Other passengers inside the vehicle, if there are any, are also required to log.

  5. Do I need to logout every time I leave the campus?

    - Yes. For security purposes, logging out of the campus thru your CARDINAL Plus card is a must.

  6. I lost/damaged my card, I already paid for the new one, where should I get my card?

    - You can get your CARDINAL Plus card at the Security Office, two (2) working days after you avail for a new one. While waiting for your card, just present your temporary ID, issued by the Security Office, to the personnel in-charge upon entering the campus.

  7. I forgot my CARDINAL Plus PIN code, what should I do?

    - In this case, please visit the Development Office for Information Technology (DO-IT) to assess your inquiry.

 

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